Leading Business

Lucy Quist is an accomplished strategic business leader with extensive experience in financial services and telecommunications. She is the IFC-nominated NED for CSquared and also serves on the boards of INSEAD Business School and Margins ID Group. She is a member of The Institute of Directors, UK.

Most recently, she was Managing Director and Global Head of Firm Resilience at Morgan Stanley, where she led the firm’s business continuity and operational resilience functions after serving as the Global Head of Change in Technology Transformation. Previously, she was a CEO of Airtel, and held leadership roles at Vodafone and Millicom International Cellular. Early in her career, she worked at the Royal Bank of Scotland and Ford Motor Company. She believes in collaborative leadership, creating room for people in her teams to succeed together and thrive as they deliver business results.

Lucy is a chartered electrical and electronic engineer with a first-class honors degree from the University of East London and an MBA from INSEAD. She speaks French as a second business language.

Her experience in strategy, organisational development and business transformation, combined with her board expertise, make her a valuable asset to the organizations she leads.

She is the recipient of multiple honours by reputable organisations for her exceptional strategic insights, delivery of transformative business results and dedication to growing people within her organisations. Notable among these are University of East London Alumni Change Maker Award, CIMG Marketing Woman of the year, Telecom CEO of the Year, CSR CEO of the year and the Corporate Leadership Award at the Ghana Legacy Awards.

Lucy is a thought leader and international speaker focused on Leadership, Technology and Transformation.

In January 2020 she moderated the UK – Africa Investment Summit hosted by the then British Prime Minister and attended by 21 African Heads of State (https://youtu.be/Vz43FAea7W0). She has spoken on platforms such as TEDxEUSTON, Wharton Africa Business Forum, the Sanford C. Bernstein Centre for Leadership & Ethics at Columbia Business School, McGill University and INSEAD’s Africa business forum. She spoke at the GSMA’s Mobile World Congress in 2017.

In 2016 she was featured on the BBC’s Power Women series as one of the top business women driving transformational change. (http://www.bbc.com/news/av/world-africa-38033551/how-one-ghanaian-woman-leads-with-laughter)

She is the author of the book, The Bold New Normal, and Convenor of the annual conference of the same title.

Lucy is a co-founder of the Executive Women Network and a founding investor in FreshPay, a FinTech company.

Leading Business

Lucy Quist is a Managing Director at Morgan Stanley and the author of the book, ‘The Bold New Normal’.
She is an international business leader focused on technology, transformation and thought leadership
for positive business returns. She is the first Ghanaian woman to head a multinational telecommunications
company as the former CEO of Airtel Ghana.She is a co-founder of the Executive Women Network. She
served as the Vice President of FIFA's normalisation committee in Ghana.

She also served as the board chair of Petra (Pension) Trust and was a board member of the Consolidated
Bank Ghana. She currently serves on the boards of INSEAD and Mercy Ships.

She is a chartered electrical and electronic engineer with a first-class honours degree from the University
of East London. She is a member of the Institute of Engineering and Technology (UK) and holds an MBA
from INSEAD in France. She has over two decades of corporate experience with blue chip companies
starting at Ford Motor Company. She has held C-level positions for a decade at Tigo (Millicom), Vodafone
and Airtel. Her career spans manufacturing, telecommunications, banking and automative industries in
Europe and Africa. She has led technical, marketing and sales functions before becoming CEO.

She is a passionate advocate who believes in harnessing Science, Technology, Engineering and Mathematics
(STEM) to advance development in Africa. She also advocates for greater participation in STEM, especially
for young people, across the continent.

Boards

Initiatives

#THE BOLD NEW NORMAL

This is an action-based idea under
which Lucy Quist advocates for Africans
to take bold actions towards
African prosperity.
She believes that with a change in the
visions, language and mindset of its
people, Africa can take bold actions to
create prosperity for itself.
Connect, follow and join in all activities
under#TheBoldNewNormal

ewn logo

She is a founding member of the
Executive Women Network,
a non-profit organization of women in
senior management and executive
positions committed to inspiring,
empowering and supporting women
executives to succeed and become
influential both locally and internationally

Recognitions

On a personal level, Lucy has been recognized by several reputable organizations
for her transformational leadership, her exceptional strategic marketing insights,
selfless dedication to growing people and for championing causes that are shaping
the lives of young people on the continent.

Telecom CEO of the Year 2015 GITTA Awards 2016

Excellence in Corporate Social Responsibility Ghana Women of the Year Honours 2016

CSR CEO of the year

CIMG Marketing Woman of the Year 2014 CIMG 2015 Awards

2022 Vlisco Brand Ambassador